FAQ

Here we answer some of our most frequently asked questions. For any additional questions not answered here, feel free to post in our Facebook group page: "Now or Never Community" so everyone can benefit, or email us at admin@nowornevertrips.com if you have a private question. Also be sure to join our Newsletter where we send out the most up-to-date trip updates and information!

 

1. GENERAL

  • WHAT'S INCLUDED IN THE TRIP?

    • EACH TRIP IS UNIQUE AND PROVIDES A DIFFERENT SET OF EXCURSIONS, HOTELS, PARTIES, AND MEAL PACKAGES.  WE RECOMMEND VISITING EACH DESTINATIONS' PAGE ON OUR SITE TO GET THE FULL DETAILS.​

  • ARE FLIGHTS INCLUDED?​

    • NO, FLIGHTS ARE NOT INCLUDED IN THE TRIP PACKAGE.​  

  • WHEN DO WE RECEIVE THE FINAL TRIP ITINERARY? ​

    • GENERALLY, WE RELEASE THE ITINERARY 30 DAYS PRIOR TO THE TRIP. ​

  • HOW MANY GUESTS ARE IN EACH ROOM?​ 

    • EACH TRIP IS UNIQUE BUT GENERALLY ROOMS FIT 2 TO 4 PEOPLE.  WE CAN MAKE ARRANGEMENTS ON AN INDIVIDUAL BASIS BUT PLEASE BE ADVISED THAT THE COST MAY INCREASE.​

  • CAN I COMMUNICATE WITH OTHER GUESTS ON MY ITINERARY PRIOR TO THE TRIP?​ 

    • YES!  WE GIVE GUESTS THE OPTION TO USE OUR "NOW OR NEVER TRIPS COMMUNITY" PAGE ON FACEBOOK AS WELL AS  WHATSAPP, A CHAT COMPONENT, TO INTERACT WITH GUESTS AND ASK QUESTIONS.  

  • WHAT'S THE AGE REQUIREMENT TO ATTEND A TRIP?​ 

    • SINCE NOW OR NEVER TRIPS MAY INCLUDE ALCOHOLIC BEVERAGES, WE DIVERT TO THE COUNTRY'S LEGAL DRINKING AGE.  THIS IS GENERALLY 18 OR 21.​ 

  • IS FOOD INCLUDED ON THE TRIP?​ 

    • EACH TRIP IS UNIQUE.  WE RECOMMEND VISITING EACH DESTINATIONS' PAGE ON OUR SITE TO GET THE FULL DETAILS.​  

  • CAN I SELL MY TICKET?​ 

    • WE DO ALLOW YOU TO SELL YOUR TICKET UP TO 30 DAYS PRIOR TO THE TRIP.  THERE IS A $25 FEE TO CHANGE THE NAME OF THE RESERVATION.​

  • WHAT IF I SHOW UP LATE OR NEED TO CHECK-OUT EARLY?  DO I RECEIVE A DISCOUNT? 

    • UNFORTUNATELY, WE DO NOT PROVIDE DISCOUNTS FOR SHORTENED TRIPS HOWEVER WE WILL DO WHATEVER POSSIBLE TO MAKE SURE YOU'RE WELL INFORMED ON HOW TO MEET US OR SPECIAL INSTRUCTIONS ON HOW TO GET TO/FROM THE AIRPORT.​

2. THAILAND

  • WHERE DOES THE TRIP START? 

    • YOU NEED TO ARRIVE IN PHUKET (HKT) AIRPORT BY NOON AT THE LATEST ON THE DAY YOUR TRIP BEGINS.  

  • WHERE DOES THE TRIP END? 

    • OUR TRIP ENDS IN KRABI (KBV AIRPORT). FOR YOUR RETURN FLIGHT HOME, YOU CAN FLY OUT OF PHUKET OR BANGKOK. IN ORDER TO GET FROM KRABI TO EITHER LOCATION, YOU CAN

      • CATCH A FERRY/ BUS TO PHUKET (HKT) AND FLY HOME FROM THERE

      • TAKE A FLIGHT TO PHUKET (HKT) OR BANGKOK (BKK) AND FLY HOME FROM THERE

      • MAKE SURE YOU BOOK YOUR FLIGHT HOME LATE ON THE FINAL DAY OF YOUR TRIP TO GIVE YOURSELF AMPLE TIME TO CHECK OUT OF THE HOTEL AND MAKE YOUR FLIGHT.

  • WILL MY CELL PHONE WORK IN THAILAND?​ 

    • YOU CAN PAY A DAILY PRICE ARRANGED IN ADVANCE WITH YOUR CELL SERVICE PROVIDER TO USE YOUR PHONE ABROAD, OR YOU CAN PURCHASE PRE-PAID SIM CARDS AT THE AIRPORT IN THAILAND WHICH WILL ALLOW YOU TO USE A THAI PHONE NUMBER. IF YOU ALREADY HAVE A T MOBILE PLAN, DATA AND TEXT WORKS AT NO EXTRA COST IN ASIA. 

  • WHAT CURRENCY DO I NEED?

    • THE CURRENCY IN THAILAND IS "BAHT" WHICH ROUGHLY EQUATES TO $1 USD= 30 BAHT. BRING CASH TO EXCHANGE AT THE AIRPORT IN ORDER TO PAY AT SHOPS, BARS, FOR TAXIS ETC.

    • INFORM YOUR CREDIT CARD AND DEBIT CARD COMPANIES WHAT COUNTRIES YOU ARE TRAVELING TO THAILAND SO THEY DON’T PUT YOUR CARDS ON HOLD. CREDIT CARDS ARE ACCEPTED IN MOST PLACES, BUT BRING A SPARE.

  • WHAT ARE THE OUTLETS IN THAILAND?

    • YOUR PLUGS WILL FIT INTO THE OUTLETS IN THAILAND, BUT BRING A CONVERTER THAT WILL CONVERT THE POWER VOLTAGE. I USE THE LARGER APPLE USB/OUTLET BOXES THAT HAVE A POWER ADAPTER BUILT IN.

  • DO I NEED VACCINES?

    • ​​WE RECOMMEND GETTING VACCINATIONS FOR TYPHOID, HEPATITIS A & B, AND YELLOW FEVER AND TO MAKE SURE YOU'RE UP TO DATE WITH YOUR CHILDHOOD SHOTS (TETANUS AND DIPHTHERIA, MEASLES, MUMPS AND RUBELLA)

  • DO I NEED A TRAVELING VISA? ​

    • U.S. CITIZENS TRAVELING WITH AN OFFICIAL PASSPORT AND AIRLINE TICKET DO NOT NEED A VISA.  THE PASSPORT MUST HAVE 6 MONTHS REMAINING BEFORE EXPIRATION!  CITIZENS OUTSIDE OF THE U.S. SHOULD CHECK THEIR COUNTRY'S VISA POLICIES. 

  • IS THAILAND SAFE?

    • ​​​THAILAND TENDS TO BE VERY SAFE (STATISTICALLY MUCH SAFER THAN MOST LARGE US CITIES). TOURISM IS HUGE AND THEY AIM TO PROTECT THEIR TOURISTS. THE MAIN ISSUE TENDS TO BE NON-VIOLENT THEFT OR PICK-POCKET WHEN BELONGINGS LEFT UNATTENDED OR UNLOCKED.

  • WHAT HAPPENS IF I GET SICK?

    • ​​MANY PEOPLE CAN EXPERIENCE DIGESTIVE ISSUES FROM EATING FOOD THEY AREN'T ACCUSTOMED TO IN ASIA. THAT BEING SAID, MOST OF THE RESTAURANT AND EVEN STREET VENDOR FOOD IS PERFECTLY SAFE AS LONG AS IT'S BEEN COOKED. AVOID DRINKING TAP WATER OR EATING RAW SALADS/ VEGETABLES. IF YOU DO HAVE ANY ISSUES, WE WILL PROVIDE YOU THE LOCAL FACILITIES YOU NEED TO GET HELP.

  • CAN I BRING MY PRESCRIPTION MEDICATION?

    • ​​IF YOU ARE PRESCRIBED ANY MEDICATIONS YOU NEED TO BRING TO THAILAND, PLEASE CHECK TO SEE IF THEY ARE LEGAL TO BRING TO THAILAND. FOR EXAMPLE: ADDERALL IS NOT LEGAL IN THAILAND, EVEN WITH A US PRESCRIPTION. 

  • WHAT CLOTHES SHOULD I BRING?

    • ​​MOST NIGHTS OUT WILL BE BEACH PARTIES WHERE SHORTS, FLIP FLOPS, A BASIC SHIRT, A BEACH DRESS OR A CASUAL BUTTON DOWN IS THE NORM. THE ONLY NIGHT YOU MAY WANT TO DRESS UP IS WHEN WE GO TO CLUB ILLUZION IN PHUKET. TRAVEL LIGHT, ALMOST EVERYTHING IS CHEAPER TO BUY IN THAILAND! BULKY ITEMS YOU CAN WAIT BUY IN THAILAND SO THEY DON’T TAKE UP ROOM IN YOUR BAG: SOAP, SHAMPOO, BUG SPRAY, SUNSCREEN, ETC 

3. COSTA RICA

  • WHERE DOES THE TRIP START? 

    • THE TRIP WILL TAKE PLACE IN TAMARINDO, COSTA RICA.

  • WHICH AIRPORT SHOULD I FLY INTO?​

    • THE CLOSEST AIRPORTS TO TAMARINDO ARE DANIEL ODUBER AIRPORT IN LIBERIA AND SAN JOSE'S JUAN SANTAMARIA (SJO).  LIBERIA IS A 45 MINUTE DRIVE AND SAN JOSE IS ROUGHLY 4 HOURS.  TRANSPORTATION IS INCLUDED FROM LIBERIA AIRPORT.  THERE'S ALSO CHEAP FLIGHTS AVAILABLE BETWEEN SAN JOSE AND LIBERIA OR TAMARINDO. 

  • WILL MY CELL PHONE WORK IN COSTA RICA?​ 

    • MANY COMPANIES SELL LOW-COST SIM CARDS IN THE LOCAL AIRPORTS.  YOU SIMPLY PAY FOR THE CALLS, TEXTS, AND DATA.  MANY DOMESTIC CELLULAR CARRIERS ALSO OFFER INTERNATIONAL PACKAGES THAT WILL WORK IN COSTA RICA.​

  • DO I NEED A TRAVELING VISA? ​

    • U.S. CITIZENS TRAVELING WITH AN OFFICIAL PASSPORT AND AIRLINE TICKET DO NOT NEED A VISA.  THE PASSPORT MUST HAVE 6 MONTHS REMAINING BEFORE EXPIRATION!  CITIZENS OUTSIDE OF THE U.S. SHOULD CHECK THEIR COUNTRY'S VISA POLICIES. THERE'S A $29 DEPARTURE TAX FOR ALL TRAVELERS.

  • DO I NEED VACCINES?

    • ​​THERE ARE CERTAIN VACCINES THAT ARE RECOMMENDED BUT YOU SHOULD CONSULT WITH YOUR PERSONAL PHYSICIAN.

  • WHERE ARE WE STAYING?

    • WE WILL BE STAYING IN A PRIVATE MANSION WALKING DISTANCE FROM THE BEACH!​​

  • WHAT'S INCLUDED?

    • ALL MEALS ARE INCLUDED!  ACCOMMODATIONS, ALL TOURS, AND PARTIES ARE INCLUDED. WE ARE ALSO INCLUDING ROUND-TRIP TRANSPORT* FROM LIBERIA AIRPORT ON CHECK-IN/OUT DAYS. ​​

4. BALI

  • DO I NEED A VISA?

    • ​​​CITIZENS OF OVER 140 COUNTRIES, INCLUDING USA, OBTAIN A "FREE VISA" WITH NO ACTION NEEDED. THIS VISA IS GOOD FOR 30 DAYS AND CAN NOT BE EXTENDED. TO OBTAIN THIS YOU MUST HAVE A PASSPORT THAT IS VALID FOR OVER 6 MONTHS AND HAVE PROOF OF A FLIGHT PURCHASED TO LEAVE BALI. DOUBLE CHECK THAT YOUR NATIONALITY IS ONE OF THE COUNTRIES THIS IS VALID FOR, FOR EXAMPLE: CITIZENS OF ISREAL MUST APPLY AND PAY FOR A SPECIAL VISA. 

  • WHAT AIRPORT DO WE USE FOR ROUNDTRIP TRAVEL?

    • YOU WANT TO ARRIVE & DEPART FROM NGURAH RAI INTERNATIONAL AIRPORT (DPS).  WE SUGGEST ARRIVING BY 3PM AT THE LATEST ON THE DAY YOUR TRIP BEGINS.  YOU CAN DEPART ANY TIME ON THE LAST DAY OF THE TRIP.

  • WHAT CURRENCY DO THEY USE IN BALI?

    • THE CURRENCY IN BALI, INDONESIA IS INDONESIAN RUPIAH, WHICH ROUGHLY EQUATES TO $1 USD= 70 IDR. BRING CASH TO EXCHANGE AT THE AIRPORT IN ORDER TO PAY AT SHOPS, BARS, FOR TAXIS ETC.

    • INFORM YOUR CREDIT CARD AND DEBIT CARD COMPANIES WHAT COUNTRIES YOU ARE TRAVELING TO SO THEY DON’T PUT YOUR CARDS ON HOLD. 

  • WHAT POWER OUTLETS DO THEY USE IN BALI?

    • YOU WILL NEED A POWER CONVERTER FOR BALI. THE PLUGS USED ARE THE TWO ROUND PRONGED PLUGS USED IN MOST OF EUROPE.

  • CAN I USE MY CELLPHONE IN BALI?

    • YOU CAN PAY A DAILY PRICE ARRANGED IN ADVANCE WITH YOUR CELL SERVICE PROVIDER TO USE YOUR PHONE ABROAD, OR YOU CAN PURCHASE PRE-PAID SIM CARDS AT THE AIRPORT IN BALI WHICH WILL ALLOW YOU TO USE A LOCAL PHONE NUMBER. IF YOU ALREADY HAVE A T MOBILE PLAN, DATA AND TEXT WORKS AT NO EXTRA COST. 

  • DO I NEED VACCINES?

    • PLEASE CHECK WITH YOUR MEDICAL PROFESSIONAL TO ENSURE THAT YOU ARE UP-TO-DATE FOR ANY VACCINATIONS RECOMMENDED FOR BALI.

  • IS BALI SAFE?

    • BALI TENDS TO BE VERY SAFE (STATISTICALLY MUCH SAFER THAN MOST LARGE US CITIES). TOURISM IS HUGE AND THEY AIM TO PROTECT THEIR TOURISTS. 

  • WHAT IF I GET SICK?

    • FOOD POISONING ISN'T VERY COMMON IN BALI, HOWEVER AVOID TAP WATER. IF YOU DO HAVE ANY ISSUES WE ASSIST IN PROVIDING YOU THE LOCAL MEDICAL FACILITIES

  • CAN I BRING MY PRESCRIPTION MEDICATION?

    • IF YOU ARE PRESCRIBED ANY MEDICATIONS YOU NEED TO BRING TO BALI, PLEASE CHECK TO SEE IF THEY ARE LEGAL TO BRING. 

  • WHAT CLOTHES SHOULD I PACK?

    • MOST NIGHTS OUT WILL BE BEACH PARTIES WHERE SHORTS, FLIP FLOPS, A BASIC SHIRT, A BEACH DRESS OR A CASUAL BUTTON DOWN IS THE NORM. THERE WILL BE A COUPLE NIGHTS WHERE YOU HAVE THE OPTION TO GO TO A CLUB. TRAVEL LIGHT, ALMOST EVERYTHING IS CHEAPER TO BUY IN BALI! BULKY ITEMS YOU CAN WAIT BUY IN THERE SO THEY DON’T TAKE UP ROOM IN YOUR BAG: SOAP, SHAMPOO, BUG SPRAY, SUNSCREEN, ETC 

5. PAYMENTS

  • DO YOU OFFER PAYMENT PLANS?

    • YES, WE DO.  WE RECOMMEND VISITING EACH DESTINATIONS' PAGE ON OUR SITE TO GET THE FULL DETAILS.​

  • HOW MANY PAYMENTS ARE THERE?

    • GENERALLY 2-3 BUT YOU CAN PAY ALL AT ONCE.

  • HOW DO I PAY FOR THE TRIP?

    • WE ACCEPT ALL PAYMENTS THROUGH OUR PAYPAL PORTAL UNDER THE "RESERVE" TAB.  IF YOU DO NOT HAVE A PAYPAL ACCOUNT, YOU CAN STILL CHECK OUT AS A GUEST AND MANUALLY ENTER YOUR DEBIT/CREDIT CARD INFORMATION.

  • WHEN'S THE FINAL PAYMENT DUE?

    • THE FINAL TRIP BALANCE IS DUE 6 WEEKS PRIOR TO THE TRIP.

  • CAN I GET MY DEPOSIT BACK?

    • UNFORTUNATELY, NO.  DEPOSITS ARE IMMEDIATELY EXCHANGED TO THE LOCAL VENDORS AND HOTELS IN ORDER TO ACHIEVE AN AFFORDABLE PACKAGE FOR OUR GUESTS!

  • DO YOU OFFER REFUNDS?

    • REFUNDS ARE AVAILABLE.  THE AMOUNT OF THE REFUND WILL BE BASED ON THE CANCELLATION DATE.  GUESTS ARE REQUIRED TO PROVIDE US WITH A WRITTEN NOTICE OF CANCELLATION.  IF WE RECEIVE CANCELLATION 45 DAYS BEFORE THE TRIP, YOU'LL RECEIVE A 50% REFUND EXCLUDING THE INITIAL DEPOSIT.  IF WE RECEIVE CANCELLATION 30 DAYS BEFORE THE TRIP, YOU'LL RECEIVE A 25% REFUND EXCLUDING THE INITAL DEPOSIT.

6. INSURANCE

  • DO YOU OFFER OR RECOMMEND TRAVEL/TRIP INSURANCE?

    • WHILE WE DON'T PROVIDE INSURANCE, WE HIGHLY RECOMMEND PURCHASING COVERAGE BEFORE THE TRIP.  THERE ARE PLENTY OF SITES & PROVIDERS THAT OFFER PLANS FOR AS LITTLE AS $25.